The Self Service Terminals (SST) are using a thermal receipt printer. This way of printing creates a black print with no shades of gray. Fine details in logos will not be legible on the receipt. There are also size constraints for the logo, it must fit in a space that is 190 pixels wide and 500 pixels high. We advise you to refrain from small texts or symbols in the receipt logo. Information under the logo, like a tagline, might not be legible at this size.
We will take care of converting the logo to the proper file format and uploading it to our system. We will use your black logo as a source or a specific receipt logotype if one has been provided. We would like to receive the logo in vector format (.ai, .eps, .svg).